TWIC
April 15, 2009 – TWIC (Transportation Worker Identification Credential) Regulation Overview
Effective April 15th, 2009, The TWIC card regulation went into effect for all Virgin Islands port facilities affected by the TSA regulation.
If you work at the Port Hamilton Refining Facility, you must have a TWIC card to enter the facility.
If you have applied and been approved for a TWIC card, but have not yet physically received it, you may contact the Facility Security Officer (FSO) and apply for a temporary waiver. Contact the Facility Security Department.
TWIC Card Registration
On April 15, 2009 If you have a TWIC card and a valid employee badge, you do not need to register your card with Pinnacle to enter the refinery. Possession of a TWIC card is now a plant entry requirement along with valid Basic Plus and Port Hamilton Site Specific training credentials and an active status in your company’s drug screening program.
Contractor New Hire Processing Workflow
- Employee obtains TWIC card and has it registered with Pinnacle Services. Note: All individuals must present their TWIC card for verification in person at the Pinnacle Services Admin Building located on Hess Road behind ProHealth Urgent Care.
- Employee attends and passes Basic Plus and Site Specific
- Employee passes a drug screen
- Employee passes a background check
- Contractor HR requests employee badge
There are now two types of access to Port Hamilton Refining Facility: Escorted and Unescorted
Escorted Access requires a Port Hamilton Refining badge request to be entered and approved within the Pinnacle Extranet.
Escorted Access Work Flow
- Submit Badge Request in the Pinnacle CERTS Extranet©
- Employee passes a background check
- Employee attends and passes Basic Plus and Site Specific
- Employee passes a drug screen
- Badge request approved within the Pinnacle CERTS Extranet©
- Pinnacle enters TWIC registration record with TWIC card number equal to “ESCORTED” and TWIC expiration date equal to badge request expiration date
Lost/Stolen/Damaged TWIC Cards
- Employee reports Lost/Stolen/Damaged card to Department of Homeland Security, their immediate supervisor and the Facility FSO
- FSO may grant 7 calendar days of unescorted access
Click the link for the complete TWIC Procedure (PDF)